“We struggled to find the matching tiles for our barn extension and conversion and the search had also taken a while meaning that this was likely to delay the progress of our build. We could find a reasonable colour match but the tiles were larger than the existing ones. We then managed to track down the original builder who advised us that he got the tiles from Spicer Tiles in New Romney. I visited Adam Spicer who was incredibly helpful and he confirmed that they still produced the same tile but that manufacture and delivery was likely to be four to six weeks. We went ahead and were absolutely delighted when the first delivery was made only three weeks after placing our order!

We also had access issues at our site and so Adam agreed to three separate deliveries using a smaller than normal truck.

All in all, excellent customer service from Adam and Lauran.Thank you.” – Brian Hamblin